Privacy
The short version: there are no accounts, we don't ask for your name or email, and the guides you save stay in your own browser. Two things are worth reading properly.
What you type
When you ask for a guide, what you typed is sent to our servers so the guide can be written. We keep it so that the next person who asks the same thing gets an existing guide instead of paying to generate a new one.
Popular tasks may appear publicly on the home page. We show the tidied-up task name only — “Fix a running toilet” — never the exact words you typed, and only once enough separate people have asked for the same thing that it cannot be traced back to any one person. If you would rather not have a request contribute to that at all, don't use the site for it.
Saved guides
Saving a guide writes it to your own browser's local storage on that one device. It never reaches us, it will not appear on your phone, and clearing your browser data deletes it.
Analytics
We use Google Analytics to count page views and understand which guides people find useful. It sets cookies and Google receives your IP address. We do not use it to build a profile of you, and we do not sell anything to anyone.
Your IP address
We use your IP address to stop one person generating thousands of guides and running up the bill. It is used for counting and then discarded; it is not stored against your requests.
Getting in touch
If you want something removed, or you want to know what we hold, contact us and we will sort it out.